royalebos Casino & Sportsbook Service Notice

royalebos operates an online gaming and sportsbook platform available only where local law permits online wagering. We do not offer our services in jurisdictions where such activity is prohibited. This notice outlines our service availability, account eligibility, jurisdiction responsibilities, and how we handle your data.

By accessing royalebos, you acknowledge that you are responsible for verifying that your use of our platform complies with the laws and regulations of your own jurisdiction. We make no claims about licensing status in any specific country or territory.

Service Availability and Jurisdiction-Restricted Access

We at royalebos provide our platform in jurisdictions where online gaming and sportsbook wagering are legally permitted. Our services include football and tournament markets (Liga 1, Piala AFF, Champions League, Premier League), live dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

Access to royalebos is restricted by jurisdiction. If our platform detects that you are accessing from a territory where our services are not legally available, your account access may be suspended and your balance frozen pending legal review. This applies equally to users across all regions, including Jakarta, Surabaya, Bandung, and Medan.

Jurisdiction verification is your responsibility

royalebos does not guarantee that your access is legal in your jurisdiction. You must verify compliance with your local laws before creating an account or depositing funds.

Account Eligibility and Verification on royalebos

To create an account on royalebos, you must meet the following conditions: be at least 18 years old, be a resident of a jurisdiction where our services are legally available, and complete Know Your Customer (KYC) verification. KYC requires uploading a valid national ID or passport, proof of address (utility bill or bank statement), and a recent photograph.

Our verification process takes 1-2 business hours. We verify your identity against your documents and cross-check your address against our jurisdiction-availability database. If your address falls within a restricted jurisdiction, your account may be rejected or your funds frozen.

We do not operate in territories where online gaming is prohibited by law. We conduct regular jurisdiction-compliance reviews. If you are discovered accessing royalebos from a restricted territory, we reserve the right to suspend your account and freeze your balance pending legal review.

Payment Methods and Deposit/Withdrawal Policy

royalebos accepts nine Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. All deposits and withdrawals are processed in Indonesian Rupiah (IDR). We do not accept deposits from players in jurisdictions where our services are prohibited.

When you initiate a deposit, we verify that your payment method registration aligns with your account's registered address and KYC documents. Deposits are held pending verification. Once confirmed, funds are credited to your account immediately.

Withdrawals are subject to review. We verify that your destination account matches your KYC documents before processing the transfer. This review typically takes 1-3 business hours. If we identify discrepancies or jurisdiction-compliance concerns, we may delay or deny the withdrawal and contact you for clarification.

royalebos services are available only where local law permits. Users must verify their own jurisdiction compliance before accessing the platform.

royalebos legal operating principle

Data Protection and Privacy

We at royalebos protect your personal data using industry-standard encryption (TLS 1.3) and secure server infrastructure. Your identity documents, payment information, and transaction history are stored confidentially. We do not sell your personal data to third parties.

Your information may be shared with our payment processors, KYC verification partners, and regulatory authorities where required by law. For full details on how we collect, store, and use your data, refer to our Privacy Policy

Holiday Availability and Service Continuity

royalebos maintains service availability throughout the year, including major holidays like Idul Fitri, Idul Adha, and Imlek. Payment processing through DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet continues 24/7 on these dates. Some live dealer tables may adjust their schedule based on dealer availability, but core gaming options remain accessible.

Contact royalebos

If you have questions about royalebos service availability in your jurisdiction, our legal status, or your account eligibility, contact our customer support team via live chat (available in your account menu) or email. We respond to inquiries within 24 hours on business days.

For formal legal inquiries or official correspondence, you may request our legal contact details through the support team. We will provide the appropriate channel for your specific request.

This legal notice was last updated and is effective immediately. We reserve the right to update this notice at any time. Continued use of royalebos after any change constitutes your acceptance of the updated notice.