royalebosPrivacy Policy

This page describes what we collect when you use royalebos and how we keep that data protected. We take your privacy seriously and are transparent about our data handling practices. When you create an account, deposit funds via DANA or e-wallet Virtual Account, or play on our platform, you share personal information with us — and we explain exactly what we do with it.

Our privacy policy outlines your data rights, how we use your information, who we share it with, and how long we store it. We comply with applicable data protection regulations in the jurisdictions where we operate. Read this policy before your first login to understand how royalebos handles your account data.

What Data We Collect on royalebos

When you register on royalebos, we collect your full name, email address, phone number, date of birth, and residential address. These details are mandatory for account creation and are used to verify your identity during Know Your Customer (KYC) verification.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction confirmations including the deposit amount, payment method used, timestamp, and transaction ID. Your payment processor shares this data with us to confirm receipt and credit your account.

We also log your gameplay history — every bet placed, game outcome, table joined, and withdrawal requested. Your IP address, device type (Android phone, iOS browser, desktop), and approximate location (city-level, not street-level) are recorded for security purposes.

How We Use Your Data on royalebos

We use your personal data for five core purposes: account verification (KYC), payment processing, fraud prevention, customer support, and legal compliance. Your name and identity documents are cross-checked against our verification database to prevent duplicate accounts and account takeover.

Payment data is used exclusively to process deposits and withdrawals. When you request a withdrawal, we verify that your destination bank account or e-wallet matches your KYC documents. This protects you from unauthorized account access.

We retain your transaction data indefinitely to support customer service inquiries and comply with financial record-keeping laws. If you close your account, we anonymize your data but keep transaction logs for regulatory purposes.

Your data on royalebos is encrypted in transit and at rest. We never share your personal information with third-party marketers or data brokers.

Third-Party Data Processors and Our royalebos Partnerships

We work with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), identity verification services, and cloud hosting providers. These partners have access to limited data necessary for their services — payment processors see only your transaction amount and destination; identity verifiers see only your documents and verification status.

Our servers may be located outside your jurisdiction (commonly in Southeast Asia or Asia-Pacific regions). Data stored on these servers remains subject to our encryption and access controls. Your data is never transferred to servers located in countries with weaker data protection laws.

We do not sell your data. We do not share your information with advertisers, affiliate networks, or data brokers. We do not use your email or phone for marketing purposes unless you explicitly opt in. The only exceptions are: court orders, law enforcement requests, or regulatory investigations in jurisdictions where royalebos operates.

Cookies and Device Tracking on royalebos

royalebos uses essential cookies to maintain your login session on mobile and desktop. These cookies store your session token (a temporary identifier) so you do not need to re-enter your password on every page load. Session cookies expire after 30 days of inactivity or when you log out manually.

We use analytics cookies to measure page performance, crash rates, and gameplay patterns. These cookies do not contain personal information — they are identified by random numbers and are used only to improve our platform. You can disable analytics cookies in your browser settings.

Your mobile device stores your login credentials locally only if you enable "Remember this device" during login. You can clear this data at any time via Account → Security → Clear login cache.

Your Rights and Data Requests on royalebos

You have the right to request a copy of all data we hold about you on royalebos. Contact our support team via live chat or email, and we send you a complete data export in CSV and PDF format within 10 business days. This includes your account details, KYC documents, transaction history, and device logs.

You have the right to request correction of inaccurate data. If your address or identity details on file are outdated, notify us and we update your records immediately.

You have the right to request deletion of your data. When you close your account on royalebos, we delete your personal information (name, email, address, documents, phone) within 30 days. We retain transaction logs for seven years to comply with financial regulations in supported jurisdictions.

• 1
  Data collectionStage 1

  We collect your personal data during account registration and verification.

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  Data encryptionStage 2

  Data is encrypted with TLS 1.3 in transit and AES-256 at rest on our servers.

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  Limited accessStage 3

  Only royalebos staff with a business need can access your data.

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  Your controlStage 4

  You can request export, correction, or deletion of your data at any time.

Data Retention and Deletion Policy on royalebos

We retain your personal information (name, email, phone, address) for as long as your account is active. Once you close your account, we delete personal data within 30 days. Identity documents and photos are deleted after 90 days.

Transaction data (deposits, withdrawals, gameplay history) is retained for seven years to comply with financial regulations. This data is stored in anonymized form — your name and identity are removed, but the transaction record remains linked to your account number only.

If you do not log in to royalebos for 24 months, your account is considered inactive. We do not automatically delete inactive accounts, but you can request deletion via our support team.

Data Security and Breach Notification

We protect your data using industry-standard security: TLS 1.3 encryption for all data in transit, AES-256 encryption for data at rest, and multi-factor authentication for staff access to database systems. Our servers are monitored 24/7 for unauthorized access attempts.

In the unlikely event of a data breach, we notify affected users within 48 hours via email and in-app notification. We disclose the scope of the breach, the data affected, and steps we are taking to prevent recurrence. We also comply with reporting obligations to data protection authorities in regulated jurisdictions.

Geographic Data Considerations and Jurisdiction

royalebos operates in multiple jurisdictions across Southeast Asia. Your data may be stored on servers located in Jakarta, Surabaya, Bandung, Medan, or other regional hubs. All servers apply the same encryption and access controls regardless of location.

Our services are available only in jurisdictions where online gaming and sportsbook wagering are legally permitted. If your country or region restricts online gaming, royalebos cannot legally serve you, and we may suspend your account and freeze your balance.

Summary: Your Privacy on royalebos

We at royalebos collect only the data necessary to verify your account, process payments, prevent fraud, and comply with regulations. Your information is encrypted, access-controlled, and never sold to third parties. You have the right to request access, correction, or deletion of your data at any time.

Our privacy policy is effective immediately and may be updated from time to time. We notify you of material changes via email and in-app notification. Your continued use of royalebos after a policy update constitutes your acceptance of the new terms.

For questions about this policy or your data, contact our support team or review our Terms of Use for additional information about your account obligations and our service policies.